• Web Design

  t's a busy marketplace and there are lots of operators looking to take away your customers. Everything we do is built around creating high quality experiences for your customers.  
  
  Brilliant designs brings rewards time and time again. It's the gift that keeps on giving. Creating a world-class experience starts with design. This is where Player Serve comes in.   
  
  We can provide the web design, user interfaces, banners and promotional materials that bring your customers back time and time again.

• Customer Retention

  Customer retention is the lifeblood of every business. But in a hugely competitive environment, customer retention becomes paramount. Unless you know how to engage with your customers, unless you know how to connect with them, to speak with them you will struggle to retain your customers.    
  
  At Player Serve we can help you turn your data into a goldmine. We understand the particular challenges that licensed operators face to engage their customers - and keep them engaged.

• Digital Sales

  Deciding how to optimise your marketing mix isn't easy. How to spot key touch points with your customers isn't simple in the cross-channel age.     
  
  Our services allow you to manage bonuses, promotions and incentives for your customers – all in real time. Multichannel strategy and delivery allows you to optimise your customers' experience.    
  
     
  
  

• Sales and Support Team

  Our sales and support team can support you through the entire customer lifecycle. From sign-up to withdrawal, Player Serve takes the pain out of customer support.      
  
  The Player Serve team is there 24/7 and 365, meaning your customers are never neglected.      
  
  Whether it's a phone call, live chat or email, we’re always there when your customers need us.

• Payment Analysis

  Payments can be a real headache for your online business.  
  
  We understand that ‘know your customers’ is a serious matter. We have both the experience and the credentials to handle all the paperwork required by your financial and processing partners in order to predict and prevent fraud. This means you can spend more time on your business and less time worrying about KYC.

• Product Testing

  Unless you can iterate through smart testing your products will be leaving money on the table. They won’t be optimised for your customers, and they won’t deliver the premium quality experience your customers demand.  
  
  Your mission is to create the highest quality content for your customers. To be the best requires intelligent testing. It needs A/B testing and product optimization.  
  
  Player Serve is here to help you test, iterate and optimise your products so that your customers come back time and time again.  

• Reporting

  Unless you can see what is going on ‘under the hood’ of your business, you won’t know which areas to target, which to improve or which to cut. You’re operating with a blindfold, unless you have sophisticated reporting and analysis.  
  
  With Player Serve you can report and measure your profitability in real time.

• Business Intelligence

  Unless you are able to gather, cut and analyse your data, you are losing a potential goldmine of valuable information.  
  
  Player Serve can help you turn the data you have into actionable insight.  
  
  Player Serve's business intelligence can be the platform to the growth you desire.